Shipping & Returns

 When can I expect my delivery?Provided all items are available in stock:

Orders received before 11am, you can request same day delivery provided all items are available in stock or with the supplier.

Orders received after 11 am, deliveries will be scheduled for next day delivery.

During times of large discounts and sales, orders will be delivered within 4 working days.

Do you ship internationally, i.e. outside of the U.A.E?

CANARY PET CENTRE  currently only operates within the U.A.E, we service DUBAI, SHARI'AH ,AJMAN, UMQ , RAK .

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Delivery And Shipping:




1) CANARY VET & PET CENTRE to ship online purchases to its customers within 72 hours after purchase. Under normal circumstances the item(s) will be delivered to your doorstep within 7 business days.


2)To avoid any delays it is very important to carefully check your delivery address, mentioned on the invoice, including your local telephone number for completeness and correctness. We can not accept liability for late or non-delivery due to incorrect or incomplete address details or events beyond our control.




How much does shipping cost?




*Our flat shipping charge of AED 35 on orders below AED 100.


*Free delivery charge for orders AED100 and above.






Contact us on 065680803 or by mailing us on